Returns and exchanges

1. Returns

You can return the goods within 14 days without giving a reason.

2. Exchanges

If you wish to exchange the product please contact us in order to make a reservation for you.

3. How can you submit a ticket for return or exchange

You can find our complete Return Policy in Terms and conditions (link in the footer of the page). To submit a return or exchange please click on your ACCOUNT and choose Order history. Please select the order and product you wish to return or exchange.

Please send the product to our address within 14 days:

PRE MAMU

Poste Restante

820 13 Bratislava 213

All returns and exchanges are handled as soon as possible (14 days at the latest).

4. Do you have a question?

Please do not hesitate to contact us. We are happy to help you with any further questions.